Shipping Policy

Automatic Machines, SMD & AI machines

All the automated products can be customized according to your requirement. We are usually well stocked in all of the automatic machines which we dispatch instantly, but in some cases it might take a week to deliver the custom product.

ESD (Anti-Static) Items

All the ESD Products are ready and in stock. These products can be dispatched instantly after completion of the order. We only wait 2-3 hours for cancellation before your order is forwarded to our Shipping department.

Lean Manufacturing Products

Our experts will give you an estimate about the time required to manufacture and ship a product as per your requirement.

Scrap Recycling and Food Processing Machines

These machines will be delivered to you in a month upon placing a successful order. Contact our expert to get an estimate.

Returns, Refunds and Cancellation Policy

What should I do if I receive a Damaged or Defective Item?

If any product from Lessdeal is found defective or damaged, please get in touch with our Customer Support with the receipt of the purchase within a day from the delivery date. Let us know the problem and we will fix the problem for you.

How do I cancel an order?

Contact our customer care or the after sales team for a cancellation request. You may cancel your order before the product has been shipped and your entire order amount will be refunded.

Any order for a customised machine or equipment can’t be cancelled.

How long will it take to process my cancellation request?

Once you request for the cancellation of your order, it will take us a maximum of 24-48 working hours to cancel the order and initiate the refund. You will be notified for the same by email and over the phone. It may take up to 7-10 business days for the respective banks to process the refund. Please get in touch with the bank directly in case of any delays post confirmation of cancellation/refund.


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